Last Updated: October 30, 2024 

This Privacy Notice describes how we collect and use your personal information in relation to ASGARD websites,  applications, products, services, events, and experiences that reference this Privacy Notice (together, “ASGARD Offerings”). 

This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using ASGARD Offerings in connection with an ASGARD account. See the agreement governing your access to your ASGARD account for more information about how we handle content and how our customers can control their content  through ASGARD Offerings. This Privacy Notice also does not apply to any products, services, websites, or  content that are offered by third parties or have their own privacy notice. 

• Personal Information We Collect 
• How We Use Personal Information 
• Cookies 
• How We Share Personal Information 
• Location of Personal Information 
• How We Secure Information 
• Access and Choice 
• Children’s Personal Information 
• Third Party Sites and Services 
• Retention of Personal Information 
• Contacts, Notices, and Revisions 
• Additional Information for Certain Jurisdictions 
• Examples of Information Collected 
  
  

Personal Information We Collect 

We collect your personal information in the course of providing ASGARD Offerings to you. Here are the types of information we gather: 

• Information You Give Us: We collect any information you provide in relation to ASGARD Offerings. • Automatic Information: We automatically collect certain types of information when you interact with  ASGARD Offerings. 
• Information from Other Sources: We might collect information about you from other sources, including  service providers, partners, and publicly available sources. 
  
  

How We Use Personal Information 

We use your personal information to operate, provide, and improve ASGARD Offerings. Our purposes for using  personal information include: 

• Provide ASGARD Offerings: We use your personal information to provide and deliver ASGARD Offerings  and process transactions related to ASGARD Offerings, including registrations, subscriptions,  purchases, and payments. 
• Measure, Support, and Improve ASGARD Offerings: We use your personal information to measure use of,  analyze performance of, fix errors in, provide support for, improve, and develop ASGARD Offerings. • Recommendations and Personalization: We use your personal information to recommend ASGARD Offerings that might be of interest to you, identify your preferences, and personalize your experience with  ASGARD Offerings. 
• Communicate with You: We use your personal information to communicate with you in relation to  ASGARD Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests. • Marketing: We use your personal information to market and promote ASGARD Offerings. • Fraud and Abuse Prevention and Credit Risks: We use your personal information to prevent and detect  fraud and abuse in order to protect the security of our customers, ASGARD, and others. We may also use  scoring methods to assess and manage credit risks.
• Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal  information for a specific purpose that we communicate to you. 
  
  

Cookies 

To enable our systems to recognize your browser or device and to provide, market, and improve ASGARD Offerings, we and approved third parties use cookies and other identifiers. 

How We Share Personal Information 

Information about our customers is an important part of our business and we are not in the business of selling  our customers’ personal information to others. We share personal information only as described below and with  ASGARD Algorithm Pte. Ltd. and the affiliates that ASGARD Algorithm Pte. Ltd. controls that are either subject to  this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. 

• Transactions Involving Third Parties: We make available to you services, software, and content provided  by third parties for use on or through ASGARD Offerings. You can tell when a third party is involved in your  transactions, and we share information related to those transactions with that third party.  
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our  behalf. Examples include: delivering ASGARD hardware, sending communications, processing  payments, assessing credit and compliance risks, analyzing data, providing marketing and sales  assistance (including advertising and event management), conducting customer relationship  management, and providing training. These third-party service providers have access to personal  information needed to perform their functions, but may not use it for other purposes. Further, they must  process that information in accordance with this Privacy Notice and as permitted by applicable data  protection law. 
• Business Transfers: As we continue to develop our business, we might sell or buy businesses or services.  In such transactions, personal information generally is one of the transferred business assets but  remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the individual  consents otherwise). Also, in the unlikely event that ASGARD or substantially all of its assets are  acquired, your information will of course be one of the transferred assets. 
• Protection of Us and Others: We release account and other personal information when we believe  release is appropriate to comply with the law, enforce or apply our terms and other agreements, or  protect the rights, property, or security of ASGARD, our customers, or others. This includes exchanging  information with other companies and organizations for fraud prevention and detection and credit risk  reduction. 
• At Your Option: Other than as set out above, you will receive notice when personal information about you  might be shared with third parties, and you will have an opportunity to choose not to share the  information. 
  
  

Location of Personal Information 

ASGARD Algorithm Pte. Ltd. is located in Singapore, we comply to the Personal Data Protection Act of 2012, also  known as PDPA. Depending on the scope of your interactions with ASGARD Offerings, and from which ever  country you may be a resident/user of ASGARD Offerings, your personal information will be stored and processed  in compliance with PDPA principles. Whenever we transfer personal information to other jurisdictions, we will  ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable  data protection laws. 

How We Secure Information 

At ASGARD, security is our highest priority. We design our systems with your security and privacy in mind. 

• We maintain a wide variety of compliance programs that validate our security controls. • We protect the security of your information during transmission to or from ASGARD websites,  applications, products, or services by using encryption protocols and software. 
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage,  and disclosure of personal information. Our security procedures mean that we may request proof of  identity before we disclose personal information to you.
  
  

Access and Choice 

You can view, update, and delete certain information about your account and your interactions with ASGARD Offerings. If you cannot access or update your information yourself, you can always contact us for assistance. You have choices about the collection and use of your personal information. Many ASGARD Offerings include  settings that provide you with options as to how your information is being used. You can choose not to provide  certain information, but then you might not be able to take advantage of certain ASGARD Offerings. 

• Account Information: If you want to add, update, or delete information related to your account, please go  to the ASGARD Management Console of your privatized Backoffice. When you update or delete any  information, we usually keep a copy of the prior version for our records. 
• Communications: If you do not want to receive promotional messages from us, please unsubscribe or  adjust your communication preferences. 
• Cookies Preferences: You can change your cookie preferences on ASGARD sites at any time by managing cookies through your browser settings. The “Help” feature on most browsers and devices will tell you how  to remove cookies from your device, how to prevent your browser or device from accepting new cookies,  how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. 
  
  

Children’s Personal Information 

We don’t provide ASGARD Offerings for purchase/use by children. If you’re under 18, you may use ASGARD Offerings only with the involvement of a parent or guardian. 

Third Party Sites and Services 

ASGARD Offerings may embed content provided by others or include links to other websites and applications.  These companies may collect information about you when you interact with their content or services. We are not  responsible for the practices of these companies. Please consult their privacy policies to learn about their data  practices. 

Retention of Personal Information 

We keep your personal information to enable your continued use of ASGARD Offerings, for as long as it is required  in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for  accounting purposes), or as otherwise communicated to you. How long we retain specific personal information  varies depending on the purpose for its use, and we will delete your personal information in accordance with  applicable law. 

Contacts, Notices, and Revisions 

If you have any concerns about privacy at ASGARD, please contact us with a thorough description, and we will  try to resolve the issue for you. 

For any prospective or current customers of ASGARD Algorithm Pte. Ltd., our mailing address is: ASGARD  Algorithm Pte. Ltd., XXXXXX, Singapore, ATTN: ASGARD Legal. 

Specific jurisdictions including the European Economic Area, the UK, Switzerland or anywhere else in the world,  are of no concern to us as we only comply to Singaporean Law and compliance. 

If you interact with ASGARD Offerings on behalf of or through your organization, then your personal information  may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your  organization. 

Our business changes constantly, and our Privacy Notice may also change. You should check our website  frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was  posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about  you and your account. We stand behind the promises we make, however, and will never materially change our  policies and practices to make them less protective of personal information collected in the past without  informing affected customers and giving them a choice.

Examples of Information Collected 

Information You Give Us 

You provide information to us when you: 

• search for, subscribe to, or purchase ASGARD Offerings; 
• create or administer your ASGARD account (and you might have more than one account if you have used  more than one email address when using ASGARD Offerings); 
• configure your settings for, provide data access permissions for, or otherwise interact with ASGARD Offerings; 
• register for or attend an ASGARD event; 
• purchase or use content, products, or services from third-party providers through the ASGARD Marketplace (or other similar venues operated or provided by us); 
• offer your content, products, or services on or through ASGARD Offerings or the ASGARD Marketplace (or  other similar venues operated or provided by us); 
• communicate with us by phone, email, or otherwise; 
• complete a questionnaire, a support ticket, or other information request forms; 
• post on ASGARD websites or participate in community features and social networks; and • employ notification services. 

Depending on your use of ASGARD Offerings, you might supply us with such information as: 

• your name, email address, physical address, phone number, and other similar contact information; • information about your location; 
• information about your organization and your contacts, such as colleagues or people within your  organization; 
• usernames, aliases, roles, and other authentication and security credential information; • content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat  sessions and emails with or to us; 
• your image (still, video, and in some cases 3-D), voice, and other identifiers that are personal to you when  you attend an ASGARD event or use certain ASGARD Offerings; 
• information regarding identity, including government-issued identification information; • corporate and financial information 
  
  

Automatic Information 

We collect information automatically when you: 

• visit, interact with, or use ASGARD Offerings (including when you use your computer or other device to  interact with ASGARD Offerings); 
• download content from us; 
• open emails or click on links in emails from us; and 
• interact or communicate with us (such as when you attend an ASGARD event or when you request  customer support). 

Examples of the information we automatically collect include: 

• network and connection information, such as the Internet protocol (IP) address used to connect your  computer or other device to the Internet and information about your Internet service provider; • computer and device information, such as device, application, or browser type and version, browser  plug-in type and version, operating system, or time zone setting; 
• the location of your device or computer; 
• authentication and security credential information; 
• content interaction information, such as content downloads, streams, and playback details, including  duration and number of simultaneous streams and downloads; 
• ASGARD Offerings metrics, such as offering usage, occurrences of technical errors, diagnostic reports,  your settings preferences, backup information, API calls, and other logs;
• the full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date  and time) and ASGARD Offerings, content you viewed or searched for, page response times, download  errors, and page interaction information (such as scrolling, clicks, and mouse-overs); • email addresses and phone numbers used to contact us; and 
• identifiers and information contained in cookies. 
  
  

Information from Other Sources 

Examples of information we receive from other sources include: 

• marketing, sales generation, and recruitment information, including your name, email address, physical  address, phone number, and other similar contact information; 
• subscription, purchase, support, or other information about your interactions with products and  services offered by us, our affiliates (such as ASGARD training courses), or third parties (such as  products offered through the ASGARD Marketplace) in relation to ASGARD Offerings; • search results and links, including paid listings (such as Sponsored Links) 
  
  

Information You Can Access 

Examples of information you can access through ASGARD Offerings include: 

• your name, email address, physical address, phone number, and other similar contact information; • usernames, aliases, roles, and other authentication and security credential information; • your subscription, purchase, usage, billing, and payment history; 
• email communication and notification settings; and 
• if you participate in the ASGARD Marketplace or ASGARD Partner Network (or other similar venues  operated or provided by us), your account, your status, subscriptions, and other information.